Privacy policy
No jokes on this page. It is about your data, and we take that seriously. Last updated [DATE].
Who we are
This website is run by [COMPANY NAME] Ltd (company number [COMPANY NUMBER]), [REGISTERED ADDRESS]. We are the data controller for the personal information described here. Contact us about privacy at hello@silly-goose.site.
What we collect and why
- Orders: your name, delivery address, email and phone number so we can deliver your order and contact you about it. Our lawful basis is performing our contract with you. Payment details are handled by our payment provider, [PAYMENT PROVIDER], and we never see your full card number.
- Newsletter and cafe waiting list: your email address, only if you sign up. Our lawful basis is your consent, and you can unsubscribe at any time using the link in every email.
- Contact form: your name, email and message so we can reply. Our lawful basis is our legitimate interest in answering you.
- Your basket: stored in your own browser on your device, not on our servers.
Who we share it with
Only the companies that help us run the shop: our payment provider ([PAYMENT PROVIDER]), delivery couriers ([COURIERS]), our email platform ([EMAIL PLATFORM]) and our website host ([HOST]). They may only use your information to provide their service to us. We never sell your data.
How long we keep it
Order records are kept for 6 years for tax and accounting. Newsletter details are kept until you unsubscribe. Contact messages are deleted after [12 months] unless they relate to an order.
Your rights
You can ask us for a copy of your data, ask us to correct or delete it, object to how we use it, or withdraw consent. Email hello@silly-goose.site and we will respond within one month. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
See our cookie policy.